Service & Support

Comprehensive partnership services for global B2B partners — from ODM/OEM custom manufacturing and free sole distributor support to technical after-sales, covering every step of your EV business journey.

ODM/OEM Custom Service

End-to-end customization delivered under one roof — from defining your product vision to rolling it off our production line, ready for your local market.

Your Brand, Our Engineering Power

With 15+ senior engineers from SuperSOCO, Honda, and Geely and 10-17 years of industry experience, we manage the entire product lifecycle so you can launch your own EV brand without building a factory or R&D team.

From initial product definition and market positioning, through industrial design and mold opening, to prototyping, validation, and mass production — every stage is handled by a dedicated team and then adapted to your market for maximum local fit.

Your Brand, Our Engineering Power

The Complete ODM/OEM Journey

01

Product Definition

Market insight, shared specs

02

Design

Styling, structure & powertrain

03

Mold Opening

Synchronized tooling development

04

Prototype

Prototype-tested, validated first

05

Mass Production

Smart line, 50k units/year

06

Market Adaptation

Tuned for your market & regs

Sole Distributor Support

Our Sole Distributor Policy is designed to help you win your market — a complete package of free services covering marketing, engineering, training, and store operations.

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24-Hour Response

Every inquiry and request is answered within 24 hours — free of charge, so you never lose momentum.

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Dedicated Engineering & Sales

Specialized engineers and sales service are assigned to your account — completely free.

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Marketing Strategy

Perfect marketing strategy services — entirely free — to position and promote your products locally.

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Promotional Materials

A full series of materials for free: product marketing posters, publicity renderings, product manuals, detail page design, and exhibition publicity.

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3D Animation & Real Video

Custom 3D animation and real product videos produced for your brand — free of charge.

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Retail Store Design

We design your retail store — layout, branding, and display — for free, so your showroom stands out.

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Production Line Design

Provide production line design for free — helping local assembly and service operations run efficiently.

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Maintenance Service Guide

We provide a complete maintenance service guide for free — keeping your after-sales team confident and customers satisfied.

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Product Engineer Training

We train your product engineers for free — hands-on knowledge transfer for sales, service, and technical support.

Technical & After-Sales Service

A complete support ecosystem that keeps your fleet on the road — from documentation and firmware to parts and diagnostics.

Technical Documentation
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Technical Documentation

Complete technical documentation — service manuals, wiring diagrams, and parts lists — updated and shared with your team.

OTA Firmware Updates
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OTA Firmware Updates

Remote over-the-air firmware upgrades for ECU, iBMS, and terminals — improving performance and adding features without a workshop visit.

Spare Parts Supply
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Spare Parts Supply

A reliable spare parts supply chain with rapid fulfillment, keeping your service network fully stocked and response times short.

Remote Diagnostics
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Remote Diagnostics

Remote diagnostics support with real-time vehicle data — fast fault identification, plus on-site technical assistance when needed.

Cooperation Process

A transparent, streamlined process from first inquiry to long-term after-sales partnership.

01

Inquiry

Response within 24h

02

Requirement Confirmation

Market, model & brand alignment

03

Quotation

Itemized, transparent quote

04

Sample & Testing

Validate before commitment

05

Mass Production

Traceable quality control

06

Delivery

On-time, in perfect condition

07

After-Sales

Long-term technical care

08

Continuous Success

Full-Spectrum Sales Support

Ready to Start Your Custom EV Project?

Whether you need ODM/OEM customization, sole distributorship, or a complete smart mobility partnership — tell us your goals and we'll build it with you.